Os serviços de telefonia no Brasil são conhecidos, sobretudo, pelas inúmeras contestações de seus consumidores. Segundo dados registrados no consumidor.gov de Julho de 2019, a área de telefonia e internet está no topo das insatisfações de clientes. São destinadas à telecomunicações 37,7% do total de queixas (esse número não inclui dados do Procon e da Anatel). Em segundo lugar, […]
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