Quando um paciente contrata um plano de saúde, espera que suas necessidades médicas sejam atendidas com eficiência e respeito. No entanto, as negativas de atendimento por parte das operadoras, seja por ação (negativa explícita) ou omissão (demora excessiva ou falta de resposta) , são problemas recorrentes. Essas práticas não apenas geram frustração, mas também podem […]
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